Privacy Policy

1. Introduction

SpinDate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Please read this Privacy Policy carefully. By using the SpinDate app, you consent to the data practices described in this policy.

2. Responsible Party

SpinDate
Email: [email protected]
Website: spindate.app

If you have any questions related to data protection or wish to exercise your rights, please contact us using the information above, adding the keyword "Data Protection" in your message.

3. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our app.

3.1 Information You Provide

When you create an account or use our services, we may collect:

• Account Information: Name, email address, phone number, date of birth, gender, profile photos
• Profile Information: Interests, preferences, location, and other information you choose to share
• Communication Data: Messages you send through the app, customer support communications
• Payment Information: When you make purchases, payment processors collect billing information (we do not store full payment card details)

3.2 Automatically Collected Information

When you use the app, we automatically collect:

• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Usage Data: How you interact with the app, features you use, time spent in the app
• Location Data: Approximate location based on IP address or precise location if you grant permission
• Log Data: IP address, access times, app crashes, and other diagnostic data

3.3 Information from Third Parties

If you sign up using Google or Facebook:

• Google: First name, last name, email address, gender, profile picture, language preferences
• Facebook: Username, email address, gender, birthday

This information is used to create and manage your account. You can modify or delete this information in your profile settings at any time.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Enable you to connect with other users
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Personalize your experience and provide content and features relevant to you
• Ensure safety and security through our moderation team

5. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

• Contract Performance (Article 6(1)(b) GDPR): To provide our services and fulfill our contract with you
• Legitimate Interests (Article 6(1)(f) GDPR): To improve our services, prevent fraud, and ensure security
• Consent (Article 6(1)(a) GDPR): When you provide explicit consent for specific processing activities
• Legal Obligations (Article 6(1)(c) GDPR): To comply with applicable laws and regulations

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

6.1 With Other Users

Your profile information, photos, and messages are visible to other users as part of the app's functionality. You control what information you share in your profile.

6.2 With Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Cloud hosting and infrastructure providers
• Payment processors
• Analytics providers (Google Analytics)
• Customer support services
• Moderation and safety services

6.3 For Safety and Legal Reasons

We may disclose your information if we believe it is necessary to:

• Comply with applicable laws, regulations, or legal processes
• Respond to government requests or protect our rights
• Enforce our Terms of Service
• Protect the safety of users or the public
• Prevent fraud or security threats

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• TLS Encryption: All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS)
• Secure Storage: Personal data is stored on secure servers with restricted access
• Access Controls: Only authorized personnel have access to personal data
• Regular Security Audits: We conduct regular security assessments and updates

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

8. DDoS Protection and Data Transfer

We use DDoS mitigation services to protect our infrastructure. Our service partner, Akamai, uses global scrubbing centers around the world. Traffic is typically routed within your country, but for high availability, it may involve cross-border transfers.

Akamai is certified and committed to compliance with laws in America, Europe, and Asia, and runs a data protection and privacy program. For more information, visit Akamai's Privacy Trust Center.

9. Cookies and Tracking Technologies

We use cookies and similar technologies (local storage, pixel tags, tracking pixels) to:

• Understand how you use our app
• Remember your preferences and settings
• Personalize your experience
• Analyze app performance and usage
• Provide relevant advertising

You can control cookies through your device settings, though this may limit some app functionality.

10. Analytics

10.1 Google Analytics

We use Google Analytics to analyze app usage. Google Analytics uses cookies to collect information such as:

• Browser type and version
• Operating system
• Referrer URL
• IP address (in anonymized form)
• Time of server request

Your IP address is anonymized before storage. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

10.2 Sentry

We use Sentry to monitor app stability and identify errors. Sentry collects anonymous device data and error information. This data is not used for advertising purposes and is deleted after analysis. For more information, see Sentry's Privacy Policy.

11. Location Data

To suggest users in your area, we may calculate your approximate location based on your IP address or request precise location permission. You can disable location sharing in your device settings at any time.

We use Google Maps for location services and city search. When you use these features, your IP address may be shared with Google. See Google's Privacy Policy for more information.

12. Advertising

We may display advertisements on our app and partner with advertising networks. These partners may use cookies and tracking technologies to:

• Show you relevant advertisements
• Measure ad effectiveness
• Retarget users who have visited our app

Our advertising partners include:

• Microsoft Advertising: Privacy Statement | Opt-Out
• Apple Search Ads: Privacy Policy

13. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal or regulatory purposes.

14. Your Rights (GDPR)

If you are located in the EEA, you have the following rights regarding your personal data:

14.1 Right of Access

You have the right to request a copy of the personal data we hold about you (Article 15 GDPR).

14.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data (Article 16 GDPR).

14.3 Right to Erasure

You have the right to request deletion of your personal data under certain circumstances (Article 17 GDPR).

14.4 Right to Restrict Processing

You have the right to request restriction of processing of your personal data (Article 18 GDPR).

14.5 Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format (Article 20 GDPR).

14.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes (Article 21 GDPR).

14.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time.

14.8 Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority (Article 77 GDPR).

15. Account Deletion

You can delete your account at any time:

• Via the App: Go to Settings → Delete Profile → Confirm deletion → Click the link sent to your email
• Via Web Browser: Log in → My Profile → Three bars menu → Delete Account → Confirm → Click the link sent to your email

After deletion, your account and personal data will be removed, except where retention is required by law.

16. Children's Privacy

SpinDate is intended for users 18 years and older. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child without authorization, we will delete it immediately. If you believe we have collected information from a child, please contact us.

17. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

• EU Standard Contractual Clauses
• Adequacy decisions by the European Commission
• Other legally recognized transfer mechanisms

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of the app after changes become effective constitutes acceptance of the updated Privacy Policy.

19. Contact Us

If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact us:

SpinDate
Email: [email protected]
Website: spindate.app

For data protection inquiries, please include "Data Protection" in your message subject line.